Social features on Ontario-regulated casino platforms include live dealer chat, friend lists and tournament leaderboards that add a social layer to digital play, with availability varying significantly between platforms. Players who value social interaction should evaluate which platforms match their preferences. This article explains the social features commonly available and how to configure privacy settings.
Live Dealer Chat Functionality
Live dealer chat allows players to communicate with the dealer and other players through a text interface alongside the game video stream. The dealer responds during natural pauses, creating an interactive atmosphere similar to a physical casino. Players can ask questions about rules, comment on hands and interact with others, but the chat is moderated by automated systems and human moderators.
The chat window is typically located at the side or bottom of the live dealer game interface, and players can minimise or disable the chat if they prefer to focus on the game without social interaction.
Friend Lists and Online Status
Some Ontario-regulated platforms offer friend list features that allow players to add contacts and see when friends are online and what games they are playing. The list is managed through account social settings, and players can choose to appear offline. This feature enhances the social aspect of play by allowing session coordination with friends.
Privacy Settings for Social Features
Players who want to use social features while maintaining control over their visibility should configure the privacy settings that govern who can see their online status, their playing activity in CAD and their profile information. The privacy settings typically offer options to share activity with all platform users, only with friends on the friend list, or with no one. Players who prefer a completely private playing experience can disable all social features through the account settings and remain invisible to other platform users.
Tournament Leaderboards as Social Features
Tournament leaderboards display the performance of all participants in a tournament format, creating a competitive social dynamic where players can see how their performance compares against others in real time. The leaderboard shows the rank, the score and the prize position for each participant, and updating the leaderboard during the tournament creates engagement as players adjust their play to improve their standing. Leaderboard features are available to all tournament participants regardless of whether they have enabled other social features.
Social feature guides that explain how to configure the privacy settings for each social feature available on Ontario-regulated platforms and what etiquette rules apply in live dealer chat, such as the social features overview on Casino Kingdom, help players decide which social features to enable based on their preference for interaction versus privacy and ensure that their use of social features remains within the platform community guidelines.
Community Reporting and Moderation
Players who experience inappropriate behaviour from other users in social features can use the report function to flag the content for moderator review, and the platform moderation team will investigate and take action including temporary or permanent suspension of the offending account. The report function is typically accessible through a menu next to the chat message or the player name, and the report should include a brief description of why the behaviour violates the community guidelines. Players should use the report function rather than engaging with disruptive users.
| Social feature | What it does | Privacy control | Moderation |
| Live dealer chat | Talk with dealer and players | Disable chat option | Automated and human moderation |
| Friend list | See friends online status | Appear offline option | Friend request acceptance |
| Tournament leaderboard | Display participant rankings | Automatic for participants | Score verification by system |
| Player reporting | Flag inappropriate behaviour | Anonymous reporting | Investigated by moderation team |
- Configure privacy settings for social features before using them to control visibility to other players.
- Use the chat report function to flag inappropriate behaviour rather than engaging with disruptive users.
- Disable social features entirely through account settings for a completely private playing experience.
Social features on Ontario-regulated platforms add a social layer to digital casino play through live dealer chat and friend lists. Configuring privacy settings before using social features and using the report function for inappropriate behaviour ensures social interaction enhances rather than detracts from the playing experience.



